← Back to home

Privacy Policy

Last updated: April 11, 2026

Information We Collect

We collect information you provide during registration (name, email, phone), property information you enter, booking data synced from OTAs, and usage logs for service improvement.

How We Use Your Information

We use your data solely to provide the channel management service: syncing your availability and rates to OTAs, delivering booking notifications, and generating reports. We never sell your data to third parties.

Data Security

We use AES-256 encryption at rest and TLS in transit. Payment card data is tokenized using PCI DSS compliant methods. We conduct regular security audits.

GDPR Rights

EU/EEA users have the right to access, correct, export, or delete their data. To exercise these rights, contact privacy@hotaler.com

Cookies

We use essential cookies for session management and authentication. We do not use advertising or tracking cookies.

Data Retention

We retain your data while your account is active and for 30 days after cancellation, after which it is permanently deleted.

Contact

Privacy questions: privacy@hotaler.com